{"id":16419,"date":"2019-05-07T13:16:58","date_gmt":"2019-05-07T13:16:58","guid":{"rendered":"https:\/\/productcollective.com\/?p=16419"},"modified":"2019-06-17T02:55:15","modified_gmt":"2019-06-17T02:55:15","slug":"mastering-saas-pricing","status":"publish","type":"post","link":"https:\/\/productcollective.com\/mastering-saas-pricing\/","title":{"rendered":"Mastering SaaS Pricing"},"content":{"rendered":"<p><strong>The following insights were gleaned from a presentation at INDUSTRY given by&nbsp;Kyle Poyar of OpenView Venture Partners&nbsp;<a href=\"https:\/\/twitter.com\/poyark?lang=en\">@PoyarK<\/a>.&nbsp;Download <a href=\"https:\/\/producttactics.com\/vol1\/\">Product Management TACTICS eBook<\/a> for more.<\/strong><\/p>\n<p>Building great products is hard enough \u2014 but pricing them can be just as tricky. Pricing and packaging is one of the most powerful yet overlooked levers to drive growth in a SaaS business. Yet, just like we manage our products, pricing and packaging can also be thought about and managed in a data-driven manner, allowing us to gain an understanding of the best monetization strategies for each stage of company growth.<\/p>\n<p>Steve Ballmer of Microsoft once said, \u201cThis thing called price is really important. The only difference between companies that succeed and fail is that winners figured out how to make money.\u201d<\/p>\n<p>Yet, for as important as it is, SaaS pricing tends to be a gut-based judgment decision. There tends to not be as much scientific process or rigor that other areas get. But pricing is not something you can set and forget. There are five common pricing mistakes.<\/p>\n<ol>\n<li>Your product is too cheap. You\u2019re protective of your pricing, but customers aren\u2019t that sensitive to it. If you\u2019re only winning deals because you\u2019re the lowest price option on the market, you haven\u2019t found your fit yet. You want customers coming to you because of the value you provide.<\/li>\n<li>You picked the wrong value metric. Historically, this defaults to \u201cseats.\u201d Less than 50% of SaaScompanies have a seat-based pricing model at this point. The right value metric can help you differentiate against competitors and generate more revenue.<\/li>\n<li>You are selling to customers in a way that\u2019s not aligned with how they make purchases. Software companies have nine competitors on average. If your pricing page is too confusing to understand, people are going to leave. Your pricing page can be your best performing sales rep. Use it to address and resolve any lingering doubts from your prospects and customers.<\/li>\n<li>Usage-based pricing and feature packaging drives net negative churn. Use features to drive expansion, not create confusion about your products.<\/li>\n<li>Your pricing is static \u2014 not dynamic. Pricing should evolve as your company evolves. It is never 100% complete. Most companies don\u2019t do any pricing research, or at best, only cursory pricing research. It\u2019s even worse with price testing. Instead, you should think about iterating your pricing model the same way that you iterate your product over time.<\/li>\n<\/ol>\n<p>Ultimately, who should own pricing and make these decisions? It can fall into sales, marketing, operations, finance, and product &#8212; and each has benefits and drawbacks. Find where it makes the most sense for your business.&nbsp; This, like the pricing model itself, can be experimented with and iterated upon.<\/p>\n<p>To view Kyle\u2019s full presentation, visit:<\/p>\n<p><a href=\"https:\/\/productcollective.com\/mastering-saas-pricing-price-package-product-mvp-ipo\/\">https:\/\/productcollective.com\/mastering-saas-pricing-price-package-product-mvp-ipo\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The following insights were gleaned from a presentation at INDUSTRY given by&nbsp;Kyle Poyar of OpenView Venture Partners&nbsp;@PoyarK.&nbsp;Download Product Management TACTICS eBook for more. Building great products is hard enough \u2014 but pricing them can be just as tricky. Pricing and packaging is one of the most powerful yet overlooked levers to drive growth in a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":16458,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mastering SaaS Pricing - Product Collective | Organizers of INDUSTRY: The Product Conference<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/productcollective.com\/mastering-saas-pricing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mastering SaaS Pricing - Product Collective | Organizers of INDUSTRY: The Product Conference\" \/>\n<meta property=\"og:description\" content=\"The following insights were gleaned from a presentation at INDUSTRY given by&nbsp;Kyle Poyar of OpenView Venture Partners&nbsp;@PoyarK.&nbsp;Download Product Management TACTICS eBook for more. 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Pricing and packaging is one of the most powerful yet overlooked levers to drive growth in a [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/productcollective.com\/mastering-saas-pricing\/\" \/>\n<meta property=\"og:site_name\" content=\"Product Collective | Organizers of INDUSTRY: The Product Conference\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/productcollective\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-07T13:16:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-06-17T02:55:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/productcollective.com\/wp-content\/uploads\/2019\/03\/Screen-Shot-2019-05-07-at-9.16.11-AM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"590\" \/>\n\t<meta property=\"og:image:height\" content=\"319\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Paul McAvinchey\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Paul McAvinchey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/productcollective.com\/mastering-saas-pricing\/\",\"url\":\"https:\/\/productcollective.com\/mastering-saas-pricing\/\",\"name\":\"Mastering SaaS Pricing - Product Collective | Organizers of INDUSTRY: The Product Conference\",\"isPartOf\":{\"@id\":\"https:\/\/productcollective.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/productcollective.com\/mastering-saas-pricing\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/productcollective.com\/mastering-saas-pricing\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/productcollective.com\/wp-content\/uploads\/2019\/03\/Screen-Shot-2019-05-07-at-9.16.11-AM.png\",\"datePublished\":\"2019-05-07T13:16:58+00:00\",\"dateModified\":\"2019-06-17T02:55:15+00:00\",\"author\":{\"@id\":\"https:\/\/productcollective.com\/#\/schema\/person\/f34ceda9eb6237e864633ca033061c0b\"},\"breadcrumb\":{\"@id\":\"https:\/\/productcollective.com\/mastering-saas-pricing\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/productcollective.com\/mastering-saas-pricing\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/productcollective.com\/mastering-saas-pricing\/#primaryimage\",\"url\":\"https:\/\/productcollective.com\/wp-content\/uploads\/2019\/03\/Screen-Shot-2019-05-07-at-9.16.11-AM.png\",\"contentUrl\":\"https:\/\/productcollective.com\/wp-content\/uploads\/2019\/03\/Screen-Shot-2019-05-07-at-9.16.11-AM.png\",\"width\":590,\"height\":319},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/productcollective.com\/mastering-saas-pricing\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/productcollective.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Mastering SaaS Pricing\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/productcollective.com\/#website\",\"url\":\"https:\/\/productcollective.com\/\",\"name\":\"Product Collective | Organizers of INDUSTRY: The Product Conference\",\"description\":\"For people who build, launch and scale world-class software products.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/productcollective.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/productcollective.com\/#\/schema\/person\/f34ceda9eb6237e864633ca033061c0b\",\"name\":\"Paul McAvinchey\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/productcollective.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/productcollective.com\/wp-content\/uploads\/2020\/12\/PLnHr3Hu_400x400-150x150.jpg\",\"contentUrl\":\"https:\/\/productcollective.com\/wp-content\/uploads\/2020\/12\/PLnHr3Hu_400x400-150x150.jpg\",\"caption\":\"Paul McAvinchey\"},\"description\":\"For over 20 years, Paul has been building and collaborating on digital products with fast-growing startups and global brands, including AOL and WMS Gaming. 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